Terms and Conditions of Use:


1. Acceptance of Terms

  • By using our website and making purchases, you automatically agree to the following terms and conditions.

2. Modifications

  • EUSPAGNE reserves the right to update, modify or delete the information contained in its web site, and the configuration or presentation of the same, at any time, without prior notice, and without assuming any responsibility for it.

3. Technical Responsibility

  • EUSPAGNE does not assume any liability that may arise from technical problems or failures in computer equipment, not attributable to us, that may occur during connection to the Internet, as well as damage that may be caused by third parties through illegal interference beyond the control of EUSPAGNE.por them.

4. Description of the products

  • Remember to always read our growing guides, it is essential for the proper use of the sphagnum mosses purchased. The descriptions of the sphagnum mosses that appear in the Euspagne online catalogue contain information that is intended to illustrate the main characteristics of the product in a quick and summarised manner as a guide, and although they have been written with care, they should never be considered as binding. Consequently, we cannot be held responsible for any damage caused by incorrect use after delivery of our products.
  • The sphagnum mosses are sold in small containers of 6 x 3 cm, due to the variability of the mosses they can be of a coarser or finer size, so the quantity in the container can be affected.


5. Obligations of the customer

  • By purchasing Sphagnum moss through our website, the customer agrees to:
  • Provide truthful and complete information during the purchase process.
  • Comply with the laws and regulations applicable in Spain.
  • To use the Sphagnum moss in accordance with the established recommendations and applications.

6. Shipments and Deliveries

  • Deliveries will be made according to the options selected during the purchase.
  • The customer is responsible for providing a correct and accessible delivery address.
  • We strive to ensure safe and timely deliveries. 
  • For shipments to the Canary Islands and outside the EU we are not responsible for customs procedures, the customer assumes the risk.

7. Price and Payment

  • Prices are indicated on the product page and during the checkout process.We accept payment by bank transfer and Bizum.All our products are inclusive of VAT (10% and 21% VAT), as well as shipping costs (21% VAT). Shipping costs are not included in the price of the product, but you can choose them when placing your order.
  • There are 2 methods of payment: paypal, and Bank Transfer. You will be informed in detail how to make the payment at the end of your order, and you will also receive an email with the bank information (IBAN or account number) or email to make the payment by paypal.

8. Returns and Refunds

  • In case of cancellation by the customer, if the order has been processed or shipped, we will not be able to refund the amount paid for the purchase.
  • We do not accept returns, except in cases where there is an error in the order. In the case of receiving the order in poor condition, we will ask for a photograph of the articles as soon as they are unpacked, in order to compare information and ascertain responsibility. All incidents related to the transport company must be resolved with the same. The transport company has 48 hours to deliver the order.


9. Intellectual Property

  • The content of our website, including images and descriptions, is protected by copyright.
  • You may not copy, reproduce or distribute such content without permission.

10. Contact

  • For questions or assistance, please contact us through the means provided on our contact page.
  • These terms and conditions are governed by the laws of Spain.